Deleting your Skyscraper Town account and data

中文

This page explains how to delete the account you created in Skyscraper Town (developer: WANWU LAB / 玩物软件) and the data linked to it.

If you never created an account

There is nothing you need to do. Saves and settings exist only on your device, and uninstalling the game deletes all of them.

Google Play version: deleting cloud saves

The Google Play version has no account with us. You sign in to Google Play Games, and cloud saves are stored in your own Google account. None of your data is on our servers, so there is no need to contact us. To delete the cloud copy:

1. Open the Play Games app on your phone (or “Play Games” in your Google Account settings).
2. Go to Settings → “Delete Play Games account & data”.
3. Under “Delete individual game data”, find Skyscraper Town and tap Delete.

To stop future uploads, turn off “Upload after saving” under Cloud Saves on the game’s title screen.

Google Play version: deleting Neighbors data

If you turned on “Open to neighbors”, turn it off in the game (Neighbors → Visitors, or Settings → Privacy). This immediately deletes your public tower, its visitor list, your games with neighbors and your Neighbors ID from Google Firebase. Entries you left in other players’ visitor lists expire within 14 days. You do not need to contact us.

If you created an account in a version from another channel

1. Open https://github.com/datianda/skyscraper-town/issues/new and use the title “Delete account”.
2. In the body, write the email address you registered with. Do not include your password.
3. We verify that the request is yours (we may contact you at that address).
4. Within 30 days of confirmation we complete the deletion and reply “Deleted” on the issue.

If you would rather not post your email on a public page, email wanwulab@gmail.com with the subject “Delete account” instead.

What is deleted

• The account’s email address and password hash
• The list of devices the account was signed in on
• Entitlement records (VIP, redemption codes used)

What is kept, and for how long

• Order and payment records: kept as required by accounting and tax law, for up to 5 years, and not used for anything else during that time.
• Server access logs: cleared automatically after at most 90 days.

Deleting only some data

To keep your account but remove one signed-in device, use the Account page in the game. You do not need to contact us.

Saves on your device are not on our servers. Delete them under Saves in the game’s main menu, or uninstall the game.